Terms and Conditions
Website
This website and all content within are the intellectual property of Ureshii.
This website is subject to change without notice.
Your use of this website and any disputes arising out of such use will be governed by the laws of Canada, and your use of this website constitutes your agreement to settle any disputes with Ureshii by Arbitration.
Orders and Cancellation – by placing an order on this website, you agree to the following terms:
Please make sure you have specified the size and colour of your garment, and provided any extra measurements we may need (each garment is different, so please read the item description to see what's needed).
Production time for custom garments varies, but orders generally ship within 3 - 4 weeks. If we cannot meet the expected production time, we will contact you with an estimated timeline.
Once you have placed an order, you may request that Ureshii cancel or change the order by emailing Ureshii at hello@ureshiidesign.ca. Orders may only be cancelled or changed at the discretion of Ureshii, depending upon the stage of production.
Requests for rush orders may also be made by emailing Ureshii at hello@ureshiidesign.ca, and are fulfilled at the sole discretion of Ureshii.
Canadian customers will be charged applicable GST/HST upon checkout.
Ureshii reserves the right to cancel any order, and refuse orders from any person, subject only to the limits of Canadian law.
Payment - All prices are in Canadian dollars (CAD). We accept all major credit cards via PayPal. All payments are processed through a secure checkout which does not give us direct access to your credit card information.
Returns and Exchanges - Returns and exchanges are accepted at sole discretion of Ureshii and are subject to the following terms:
No return or exchange will be accepted unless the buyer contacts Ureshii at hello@ureshiidesign.ca within 3 business days of receipt of the order.
No return or exchange will be accepted if the clothing returned is not in new, salable condition.
Ureshii may require additional information before accepting a return or exchange including, but not limited to, a description of the problem with the garment or garments, and a photograph of the buyer wearing the garment or garments for purposes of determining fit issues.
Shipping charges are non-refundable, except at the discretion of Ureshii.
Refunds will be given in the form of store credit or via the initial payment method, at the discretion of Ureshii.